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Joined: 03 23, 2011 /01:17

Posts: 5

Location: Canada
 Post subject: Crysis 2 activation limit for the serial number has been exc
PostPosted: 10 13, 2012 /10:16 

I purchased Crysis 2 via Steam when it first came out, since then likely reimaged my HDD and reinstalled Windows 7 a few times, and now cannot launch the game any longer. I understand the EA folks need to reset my key, so I can activate it an additional x of times. Problem is the website that is supposed to be used to contact customer support is broken and the buttons / links are not taking me anywhere. Any ideas? I'm certainy not paying for yet another key - already did that with the original Crysis as I had the retail version and eventually same activation issue came up so I just purchased another key. But this is ridiculous :(

Any help is greatly appreciated!

https://help.ea.com/contact-us has "log into your account" option which does exactly nothing.


   

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Joined: 06 17, 2011 /07:06

Posts: 961

Location: United States
 Post subject: Re: Crysis 2 activation limit for the serial number has been
PostPosted: 10 13, 2012 /10:43 

contact BOOM. I'm sure he can help you


   

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Joined: 05 01, 2011 /05:31

Posts: 1199

Location: Canada
 Post subject: Re: Crysis 2 activation limit for the serial number has been
PostPosted: 10 13, 2012 /11:49 

DDD|Geronimo wrote:
contact BOOM. I'm sure he can help you



That made me laugh g-man. Nice help;)


   

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Joined: 03 17, 2011 /11:10

Posts: 2101

Location: United States
 Post subject: Re: Crysis 2 activation limit for the serial number has been
PostPosted: 10 14, 2012 /03:59 

You can also email them at customerexperience@ea.com . That email address is usually pretty responsive. If you can include proof of ownership in your email (like a photo of the DVD cover) it might eliminate one e-mail cycle... Let us know how it works out.


   

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Joined: 06 11, 2010 /04:10

Posts: 33

Location: Poland
 Post subject: Re: Crysis 2 activation limit for the serial number has been
PostPosted: 10 24, 2012 /08:51 

I have the same problem with my copy of the game. UNBELIEVABLE. I bought dvd rom so I can install the the game after reinstall of windows. Now I need to download game through origin. Come on guys, i live in Poland with 6mbit/s internet connection. It's nonsense in my opinion with that limitation of activation. If i bought the game i want to play it whenenver I want.


   

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