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Joined: 03 07, 2011 /12:00

Posts: 2

Location: Germany
 Post subject: DLC disappeared
PostPosted: 09 15, 2012 /07:33 

Heyho,

so I bought the second DLC a while back. Now I had to delete everything on my harddrive, for personal reasons. Today I installed Crysis 2 again and had to find out that the DLC items are gone. Completly erased out of my customization options and out of my purchase history in the downloadable content section. The DLC store is also not available for me, so I cannot rebuy it.

Is it possible to gain back the items ?


   

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Crytek Staff


Joined: 07 17, 2012 /12:08

Posts: 93

Location: Germany
 Post subject: Re: DLC disappeared
PostPosted: 09 17, 2012 /04:06 

Hi doqo,

Sorry to hear you're having a problem. This is the first time we've heard anything like this, your best bet is to get in touch with EA's support line here:
http://help.ea.com/contact-us

They'll be able to help you out.

-Cry-Pete


   

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Joined: 04 20, 2011 /02:35

Posts: 2881

Location: Croatia
 Post subject: Re: DLC disappeared
PostPosted: 09 17, 2012 /06:24 

Try this:

Quote:
To download your DLC again, you can go to this URL: https://secure.mycrysis.com/redeemcode

Once signed in (or you can just follow that link if you are already signed in) and select "Purchase History"

You will have the DLC(s) listed there to download again.

Once downloaded, you will want to make a "dlc" folder in the Users/*yourusername*/Saved Games/Crysis 2 folder and put DLC zip there.

The next time you start Crysis 2, it will automatically unzip the DLC and install it.


   



Joined: 03 07, 2011 /12:00

Posts: 2

Location: Germany
 Post subject: Re: DLC disappeared
PostPosted: 09 22, 2012 /08:23 

TSAndrey wrote:
Try this:

Quote:
To download your DLC again, you can go to this URL: https://secure.mycrysis.com/redeemcode

Once signed in (or you can just follow that link if you are already signed in) and select "Purchase History"

You will have the DLC(s) listed there to download again.

Once downloaded, you will want to make a "dlc" folder in the Users/*yourusername*/Saved Games/Crysis 2 folder and put DLC zip there.

The next time you start Crysis 2, it will automatically unzip the DLC and install it.


thanks a lot, my purchase is actually saved on this page.

The only problem that remains is that "an unkown error" occures if I press the download button. Is there an alternative to download the DLC ? When can I expect the download page to be working again ?


   



Joined: 05 17, 2011 /10:57

Posts: 13

Location:
 Post subject: Re: DLC disappeared
PostPosted: 09 27, 2012 /08:05 

The same problem, see the history of purchases, and can not download, an error "Error An unknown error has occurred."


   



Joined: 03 23, 2011 /06:31

Posts: 1

Location: United States
 Post subject: Re: DLC disappeared
PostPosted: 09 29, 2012 /05:36 

I'm having the same problem, I can see my purchase history, and Ive bought both map packs, but when I click download it says " ERROR an unknown error has occurred" Ive tried this with explore, and Firefox, same problem. any fixes?


   



Joined: 05 17, 2011 /10:57

Posts: 13

Location:
 Post subject: Re: DLC disappeared
PostPosted: 10 06, 2012 /12:30 

Send questions to EA waiting for an answer


   



Joined: 05 17, 2011 /10:57

Posts: 13

Location:
 Post subject: Re: DLC disappeared
PostPosted: 10 06, 2012 /01:18 

EA failed to solve the problem was sent to you forum23.html What to do? Answer to our question, please


   

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Community Rep


Joined: 03 17, 2011 /11:10

Posts: 2107

Location: United States
 Post subject: Re: DLC disappeared
PostPosted: 10 11, 2012 /07:14 

DLC1:
https://rapidshare.com/files/2290533052/dlcpack1.zip
DLC2:
https://rapidshare.com/files/3547709407/dlcmaps2_3.zip

Place the DLC zip files here: C:\Users\<username>\Saved Games\Crysis2\dlc (you will need to create the "dlc" folder). The game will extract and install them on next launch. The DLC will only actually work for an account that purchased them; these files are of absolutely no value otherwise.

This has worked for many, but another user recently reported that it failed. If you end up using this method, let us know how it works out!


   

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Community Veteran


Joined: 06 11, 2010 /04:10

Posts: 3813

Location: United Kingdom
 Post subject: Re: DLC disappeared
PostPosted: 01 07, 2013 /04:49 

CH4NCE wrote:
DLC1:
https://rapidshare.com/files/2290533052/dlcpack1.zip
DLC2:
https://rapidshare.com/files/3547709407/dlcmaps2_3.zip

Place the DLC zip files here: C:\Users\<username>\Saved Games\Crysis2\dlc (you will need to create the "dlc" folder). The game will extract and install them on next launch. The DLC will only actually work for an account that purchased them; these files are of absolutely no value otherwise.

This has worked for many, but another user recently reported that it failed. If you end up using this method, let us know how it works out!


Worked like a charm for me. ;) Retail Crysis 2 Limited Edition.


   

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