omg all last night and today iv been speaking to a **** robot all of them are they dont **** help in anyway all i need is a new valid code so i can play the **** game *crysis 2* i cant even load it up coz it asking to to activate it with my code but that an invalid code so how do i get a new 1

Relax. They help. Try again and ask for a new CD key. If they ask for information so they can confirm your original copy, give them!
Just make sure, you use the right channel!
https://help.ea.com/contact-us

you know how many times iv asked and they go off-topic...................................arh lol sorry just im anoyed at how they handle thing really upsetting me, all i want is a new code so i can beable to actually load the game without it coming up every time sayin please avtivate ur product

i have the disk but i redeemed it on origin and installed/downloaded crysis 2 but when i click play it says activation please witch then i use the same code as what came wit hthe box and what i redeemd on origin but it then says invalid

Yes, they help.

Banging your head against a wall, that's the kind of help they offer.

On all 3 occasions my experience with their customer support has pretty much been about arguing, beating around the bush, avoiding the problem and refusing to genuinely help me out. OP said it right in his first sentence, it's like talking to a robot.

WTF this is what they all say in the **** end after i speak to them no help atall!!!!!!!!!!!

Akumarpal: Nick, I have checked the database and there is no code available for the game you are having in your account.
Akumarpal: So, I apologize for I am unable to provide you the new code

Try sending them an email.

@Zuvial Not true. They really helped me a few times

Well you can argue personal experiences all you like....or you can just see the bigger picture and Google the fact that EA is universally hated, their customer support is universally hated.

http://www.escapistmagazine.com/news/vi ... in-America

Also it sounds like they've already outsourcing some customer support to India, judging by the rep name and his english.

It sounds like OP is experiencing what I experienced with Battlefield 3 Limited Edition, i.e. given a fake serial code with a ripped copy of the game, boxed to look like the real thing.

The most OP can do at this point is take a photo of his receipt (or proof of digital purchase / transaction code), tag it along with a photo of his game disc/packaging, and send all that to EA in a single email.

Also make sure you threaten to sue them for false advertising/scam/whatever, whenever they hear that they become extremely happy and *may* become more inclined to give a **** (no guarantees, this is EA).

edit: this comic sums it up. Replace "Mass Effect" with "Crysis 2" (or any EA game) and everything will make sense:

http://static.fjcdn.com/pictures/Mass+E ... 516558.jpg

This is confusing-- If you were able to redeem and download via Origin then it is a valid key... You should at least be able to get in to the singleplayer. Can you clarify when specifically the "activation please" message is coming up and also quote the exact message?

Well, I helped out a friend in case of activations. He used up all 5 of them, so I helped him to create a ticket on the EA support page. The ticket was created, but there were no response, after a few, we tried it again, sent another ticket and at the same time I saw there's a live-chat avaible. I talked to the support guy, but yeah, they are so robot-like people. I asked kindly for new activations, but he said it's not possible. So we gave up and my friend was about to buy a new copy of C2, but blam, he received a message, replying on the ticket and he received 10 activations.

All you have to do is ask for activations, not a new cd key. No publisher will give you new cd key when you hit the limit of your activations, they'll just activate the product again with a new ammount of activations. After you sent your ticket, wait 1-2 weeks, they'll get back to you.
I guess live-chat support is for total newbies, like "OMG I bought this game but I cannot install it... HEEEEELP!!!!"

I hope I could help you and good luck with it. :)