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Joined: 06 12, 2012 /04:17

Posts: 1

Location:
 Post subject: How i can change my E-Mail
PostPosted: 06 12, 2012 /04:45 

Hi i have got a question,
my Email was hacked,
how i can change my mycrysis email?

sincerely,
holdy


   

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Joined: 06 11, 2010 /04:09

Posts: 60

Location: New Zealand
 Post subject: Re: How i can change my E-Mail
PostPosted: 07 24, 2012 /02:23 

You cannot. Crytek's back-end system does not allow for it.
I feel your pain...


   

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Joined: 06 11, 2010 /04:09

Posts: 1893

Location: United States
 Post subject: Re: How i can change my E-Mail
PostPosted: 07 29, 2012 /04:22 

Incindre wrote:
You cannot. Crytek's back-end system does not allow for it.
I feel your pain...


Are you serious?, a simple change in email is not possible around here??


   

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Joined: 03 29, 2011 /10:03

Posts: 3

Location: United Kingdom
 Post subject: Re: How i can change my E-Mail
PostPosted: 07 31, 2012 /07:18 

as no reply from help and support ill post here to be ignored too i need my email changed old email is now not accessible deleted when will you change my account email .


   

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Crytek Staff


Joined: 07 17, 2012 /12:08

Posts: 93

Location: Germany
 Post subject: Re: How i can change my E-Mail
PostPosted: 08 01, 2012 /03:45 

Hi guys,

Sorry about the issues that you are having. This is a limitation of MyCrysis and unfortunately there's no real workaround for this as the forum system is closely tied into Gamespy and as such we're limited by what we can do. We're looking into all these issues and hope to have them resolved for a future version of the site.

-Pete


   

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Joined: 06 11, 2010 /04:09

Posts: 60

Location: New Zealand
 Post subject: Re: How i can change my E-Mail
PostPosted: 08 14, 2012 /07:24 

You wouldn't be able to give us a hint when a new site revision fixing these issues might come into existance would you?
It's a source of major frustration as you can imagine, and it would be nice to have a date to look forward to.


   

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Crytek Staff


Joined: 07 17, 2012 /12:08

Posts: 93

Location: Germany
 Post subject: Re: How i can change my E-Mail
PostPosted: 08 14, 2012 /12:42 

I definitely can imagine the frustration some of you are having, unfortunately though there's no specific date set for the next site revision. Once something gets locked down I can let you all know :)


   

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